In order to WOW today's couples, your communication needs to be more than a generic follow up email. As I mentioned in previous articles (see our WedPro blog), couples for the most part have never organised a wedding before, and they can be feeling overwhelmed and will often rely heavily on your expertise.
How do you respond to couples that makes you stand out from the crowd and capture attention, once you've received the enquiry?Amazingly 33% of WeddingDates venues are still using a generic template which is a huge missed opportunity to capture attention. Something customised to your venue, isn't the same as personalised to your couple, you must capture attention.
Hosted by the Institute of Hospitality Midlands UK, our CEO Ciara Crossan joined a virtual event to discuss what our guests will be looking for when hospitality and events return. Also on the call was by Cav. Diego Masciaga, formerly of The Waterside Inn, Bray and now Customer Service Consultant, and Leigh Cowlishaw from the HBAA.
Are you making time to shine?With directory listings such as WeddingDates. co. uk, there is untapped potential - here are some key things to think about optimising:Make the most of VisualsImages/videos/3D tours - all of these visuals help couples to picture what their wedding could be like in your venue.
Hospa Recover Series: WeddingDatesIn this HOSPA Recovery Series, our Founder and Ceo helps hoteliers anticipate high levels of demand and bookings from post lockdown through insightful tips. While we are all excited about the reopening of the industry, it hasn't come without its challenges. It's best to remember that Hoteliers should put their own oxygen masks on first before serving others.
Webinar Recording – Lunch and Learn: Using Technology and Personality 2 – Capture & Respond (29 mins)
The UK Sales Manager here at WeddingDates recently hosted three Lunch and Learn Webinars. Alix Matania-Allerton explored Using Technology and Personality to improve your customer's experience. In this instance, called Capture and Respond, she explains how to how to manage and adjust to couples' expectations.
Earlier this month at WeddingDates, we published our 5th annual industry report which is put together with valuable data from 2000+ couples across the UK and Ireland. If you haven’t yet seen the report do download it HERE. Grab a coffee and enjoy.
Virtual wedding fairs used to be a nice alternative to in-person tours for those who couldn’t make an in-person show-round. Today however, they are essential - they are practical, safe, within restriction guidelines and provide a great opportunity while your venue might be still closed. Just like an in-person wedding fair, organisation is key in order to make the most of the opportunity.
As your team return to work, they will have been briefed on how to conduct themselves as they go about their employment activities. Have you, however, considered the mental and emotional impact that the pandemic has had on them? Here’s some things the WeddingDates team have been thinking about.
Love is always in the air here at WeddingDates HQ, but never more so than when we release our annual Ultimate Irish Wedding Survey results. For the third year, we surveyed 1,000 engaged people all over Ireland about their upcoming nuptials. Here's what we found out!